Financial/Revenue Cycle Management
Inefficiencies in submitting and paying claims, compounded by legacy IT architectures, result in growing administrative spending and healthcare costs.
Although Medicaid is the single largest payer for mental health services, states’ disenrollments and changes to Medicaid managed care programs complicate the billing and claims process further.
Reimbursement requirements for mental and behavioral health services have become more complex, leaving many providers struggling to balance the priority of the patient experience and financial stability.
If mental and behavioral health patients don’t present insurance information during intake, Medicare or Medicaid may be billed when a patient is actually covered under a managed care organization or Medicare Advantage plan.
Join us for this informative webinar where we’ll share key insights to help healthcare leaders like you understand where your peers are relying on native EHR capabilities and where they’ve opted to partner with third-party RCM providers. We’ll explore differing approaches so you can develop a comprehensive strategy to identify...
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Many healthcare organizations (HCOs) are struggling to both reduce costs and invest in digital transformation amid shrinking margins. However, HCOs can realize both goals by migrating to the cloud and redirecting the savings they realize through cloud migration into funding continued digital transformation.
While most healthcare organizations (HCOs) have processes in place around contract creation, procurement and onboarding, these processes are generally manual, costly and time-consuming. This results in visibility gaps that increase the likelihood of errors, omissions or contract delays.
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For call center customers, a great experience starts with skilled, efficient, experienced agents. Most agents need access to multiple channels and apps simultaneously: internal interfaces like a CRM and knowledge base as well as external engagement channels like social media and web chat accounts.
Amid the ongoing uncertainty of the economic climate and the shifting work landscape, organizations that employ hourly workers are under intense pressure to control operating costs and keep productivity high.
Patients are accustomed to using retailers’ contactless payment solutions for purchases, and they expect the same experience with healthcare providers. Establishing easy-to-use digital payment options encourages patients to pay promptly and can reduce time to collection.