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As healthcare has become increasingly consumerized, healthcare organizations (HCOs) need to focus on creating positive experiences along every step of the patient journey. The evolving nature of the COVID-19 pandemic means that providers should try to create optimal patient experiences by offering combinations of in-person and virtual care, being...
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As patients and clinicians navigate an increasingly digital healthcare system, there are many opportunities to streamline and personalize their experiences. Vishakha Sant, Global Head of Healthcare Provider Industry Solutions, ServiceNow, explains the importance of healthcare data models and how digital transformation can improve patient...
Hundreds of healthcare and life science organizations partner with DocuSign to simplify operations and deliver better experiences for patients and physicians. The DocuSign Agreement Cloud makes it easy for patients, physicians, researchers and vendors to securely interact and complete agreements in an accessible way regardless of location....
Block time is an outdated scheduling system that could be leaving the OR unused while patients wait for treatment and new surgeons aren’t able to book time to operate. With iQueue for Operating Rooms by LeanTaaS, hospitals can identify blocks of “collectable” time that isn’t being used and make it available for other...
Long patient wait times are a constant challenge for infusion centers. And mid-day peaks in usage only make those wait times longer, leaving both patients and nurses dissatisfied. iQueue for Infusion Centers by LeanTaaS uses data science and machine learning to create individualized schedule templates for infusion centers of any size. Managing...
Oncology infusion treatments are highly individualized and can’t simply be scheduled regularly like hair or spa appointments. Because of the volatile nature of infusion treatment demand, infusion centers run into common problems of long wait times, midday bottlenecks during which chair demand is at or beyond maximum capacity and overworked...
Hartford HealthCare operates 7 hospitals and 13 outpatient infusion centers in Connecticut. Hartford HealthCare faced challenges in level-loading appointments across the day, as well as adding in patients and scheduling coordinated infusion visits with clinics. Within two weeks after implementing iQueue for Infusion Centers by LeanTaaS, Hartford...
Presbyterian Medical Center (PMC), a 576-bed tertiary hospital serving Charlotte, North Carolina, is part of the Novant Health healthcare system. PMC operates an infusion center where staff struggled with scheduling patient treatments, leading to high wait times and added stress for staff. Implementing iQueue for Infusion Centers by LeanTaaS...
As healthcare facilities work to recover from the impact of COVID-19, they face ever-growing patient volumes. The need to match hospital capacity with patient demand is beyond the abilities of EHR systems and manual scheduling. The sophisticated algorithms used by the LeanTaaS iQueue suite of solutions focus on one asset each: inpatient beds,...
During the COVID-19 pandemic, 38% of health system leaders cited downstream bed availability as their greatest concern. But even during non-crisis situations, bed management is one of the greatest challenges that inpatient facilities face—a challenge that directly impacts the bottom line. iQueue for Inpatient Beds by LeanTaaS is an AI-driven...