Workflow
Many healthcare organizations are struggling to keep up with changing patient expectations, rising costs, staff shortages and more. Although technology may seem like the obvious solution to these problems, providers must ensure that the tools they use enhance patient experiences while also driving efficiencies and improving the organization’...
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While patients expect personalized and convenient experiences from their healthcare providers, clinicians need access to patient data and clinical decision support to accommodate greater patient volumes and mitigate workforce shortages.
While most healthcare organizations (HCOs) have processes in place around contract creation, procurement and onboarding, these processes are generally manual, costly and time-consuming. This results in visibility gaps that increase the likelihood of errors, omissions or contract delays.
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Across industries, IT leaders’ top priorities include eliminating unnecessary expenses, boosting efficiency and generating revenue through improved customer experiences. Implementing a unified communications platform like RingCentral’s can help businesses modernize their practices and realize these goals.
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According to a Forrester report, RingCentral’s unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions result in improved customer experiences and cost savings for businesses. In addition, the study found that businesses using integrated UCaaS and CCaaS platforms benefited more compared to those that...
Data interoperability supports population health and enhanced care delivery for healthcare organizations (HCOs). However, interoperability can also foster data exchange in use cases outside the health system’s facilities.
Clinical and non-clinical healthcare workers are increasingly leaving their jobs due to burnout and cognitive overload, and many cite technology as a factor in their decision. Unconnected, disparate IT systems in a healthcare organization (HCO) disrupt workflows, restrict data access and complicate tasks, making non-clinical staff less productive...
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According to research by the American Hospital Association, growing after-hours workloads and administrative tasks are leading contributors to clinician burnout. ServiceNow's generative artificial intelligence (GenAI) streamlines workflows to help healthcare organizations (HCOs) address these concerns and leverage their existing EMR systems to...
Through the power of collaboration, Telehealth services have no boundaries. Three companies joined forces to create a groundbreaking custom Telehealth workflow that enabled confidential video-based engagement.
The evolving healthcare industry requires new payer value propositions — but legacy systems can slow down the digital initiatives that improve business opportunities and patient experiences. With Cognizant’s® TriZetto® Healthcare Products, technology and consulting resources, providers and payers can streamline operations and...